We follow complete refund policy in case of Delayed or wrong dispatched product. In such case, if the dispatched product is not reached or delayed we disburse the full amount of the product booked (Excluding the due charges of the credit card/debit card bank).The disburse amount depends upon what kind of delivery mode you pick, In registered delivery mode/shipping we are able to keep track of the dispatched product.
We frequently follow-up the delivery process once it is dispatch which is cost consuming. If you fill that your product is not reached you at the assured period than you can demand for order tracking and our customer care executors will help you in it. If our executors fails to prove that the consignment/parcel is hand over to concerned person for the order in or on time than we immediately instigate the disburse amount of the product.
In case of Erroneous or overdue product all merchandise should be returned within 15 days of receipts for full refund. Escorting will be provided to you by an Authorization number that you can make avail by emailing us on firstname.lastname@example.org or else by contacting our customer care executor’s on 1-888-663-2040.
WE HAVE STARTED TAKING ORDERS!
There is a good news for our customers. We have started shipping the orders gradually. To keep our customers informed, it should be noted that time frame for order delivery will be a minimum of 25-28 working days because of limited flights ferrying on account of COVID-19. Customers should also note that the availability of products is also limited as manufacturing units and warehouses are running in a limited capacity. We advice you to consult with our Customer Support Executives for more details. Feel free to contact our customer support for further information. We appreciate your understanding!!
“Follow the respective country’s government guidelines to fight COVID-19”
Considering the Pandemic situation posed by COVID-19, we have reduced our working hours as we are working from home and our offices are closed due to lock-down. You can contact us on our toll-free number (1-888-663-2040) from 10.00 AM to 6.00 PM or email us for any inquiries.
We might not be able to answer your calls 24*7 as our working hours have changed. It is sincerely requested to call us during our working hours noted below or send us an email. In case we miss your call due to any of the unforeseen reasons, We will arrange a call-back to you within 24-48 working hours.
We thank you for your cooperation and understanding.We sincerely apologize for any inconvenience caused due to this!
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